Buzz Cookies Policy

At Buzz, we use cookies and similar technologies to make your visit to our website and app safer, faster and more personalised. This Cookies Policy explains what cookies are, how we use them across Buzz Casino.com and our related Buzz Bingo services, and how you can manage or disable them. By continuing to browse our site or use the Buzz app, you agree that we may place cookies on your device in accordance with this policy.

We are part of the Buzz Group family of brands, which includes Buzz Bingo, Buzz Casino, Bada Bingo, The Slots Room at Buzz Bingo and Buzz Presents. Our online casino services are operated by Buzz Bingo Digital Limited, licensed and regulated in Great Britain by the Gambling Commission (account number 57594) and further licensed by the Gibraltar Gambling Commissioner under RGL No. 154. Our retail clubs are operated by Buzz Group Limited under Gambling Commission account number 2355. We take our regulatory obligations seriously, and this includes being transparent about the data and cookies we use.

What Are Cookies?

Cookies are small text files that are stored on your computer, phone or tablet when you visit a website. They allow us to recognise your device, remember your preferences, and understand how you interact with our services. We also use similar technologies such as pixels, web beacons and local storage, which we refer to collectively as "cookies" throughout this policy.

Why We Use Cookies

We use cookies for a number of reasons, including to keep you securely logged in, to remember your settings, to help you find your way around Buzz Casino.com, and to improve the overall performance of our website and app. Cookies also help us understand which parts of our site are most popular, so we can keep improving our Buzz slots, Buzz bingo online games and promotional offers.

Essential Cookies

These cookies are strictly necessary for our website and app to function. Without them, we would not be able to provide core services such as your buzz login, secure session management, or processing of deposits and withdrawals. Essential cookies allow you to move between pages, access your account, and use features like our live chat support. Because these cookies are fundamental to the operation of our services, they cannot be switched off through our cookie settings tool.

Performance and Analytics Cookies

We use performance cookies to collect information about how visitors use Buzz Casino.com, including which pages are visited most often and whether players experience any errors. This helps us understand how our Buzz casino app and website are performing, and where we can make improvements. All information collected by these cookies is aggregated and anonymous, and we use it solely to improve our service.

Functionality Cookies

Functionality cookies allow us to remember choices you make, such as your username, language preference, or region, so that we can provide a more personalised experience. For example, if you have previously used a buzz bingo promo code or buzz promo code, functionality cookies may help us remember relevant offers relevant to you the next time you visit.

Targeting and Advertising Cookies

We use targeting cookies to deliver advertising that is more relevant to you and your interests, both on our own platforms and on third-party websites. These cookies also allow us to measure the effectiveness of our marketing campaigns, including promotions such as our slots welcome offer, free spins offers, or seasonal prize draws. We may share limited information collected through these cookies with our trusted advertising partners, but we do not sell your personal data to third parties.

Cookies Used Across Our Services

We use cookies consistently across Buzz Casino.com, our Buzz Casino app, and the wider Buzz Bingo online network, including bingo buzz products and Buzz Bingo login pages. This allows us to provide a smooth and secure experience whether you access our services through desktop, mobile browser, or our dedicated app. If you use a buzz bingo.com login or buzz bingo com login page linked to our group services, similar cookie practices will apply, and we recommend reviewing the relevant privacy notices for those services.

Third-Party Cookies

Some cookies on our website are placed by third parties who provide services on our behalf. These may include payment providers, analytics companies, and marketing partners who help us deliver features such as our daily spin promotions, buzz bingo offers, and other bonus campaigns. We carefully select our third-party partners and require them to handle any data collected in line with applicable data protection laws.

How Long Do Cookies Last?

Cookies may be either session cookies, which are deleted when you close your browser, or persistent cookies, which remain on your device for a set period or until you delete them manually. We use both types depending on the purpose of the cookie. For example, cookies that keep your buzz casino login active during a session are typically session cookies, while cookies remembering your marketing preferences may persist for longer periods.

Managing Your Cookie Preferences

You are in control of the cookies we use. When you first visit our website, we will ask for your consent to use non-essential cookies through our cookie banner. You can change your preferences at any time by accessing our cookie settings tool, usually found in the footer of our website.

• We allow you to accept or reject performance, functionality and targeting cookies at any time.
• We provide clear information about each category of cookie before you give consent.
• We respect your choices and will not use non-essential cookies without your permission.

You can also manage or delete cookies directly through your browser settings. Most browsers allow you to see what cookies you have and delete them individually, or to block cookies from particular or all websites. Please note that if you choose to disable essential cookies, some parts of our services, including secure access to your account and certain gaming features, may not function correctly.

Cookies and Responsible Gambling Tools

We also use cookies to support our responsible gambling features, helping us recognise your account so that tools such as deposit limits, time-outs and self-exclusion settings apply correctly whenever you sign in. This ensures that any protective measures you set up remain in place, whether you access our services via buzz app, mobile browser, or desktop.

Updates to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or our business practices. Any changes will be posted on this page, and where appropriate, we will notify you directly, for example via email or through a notice on our website. We encourage you to review this policy periodically to stay informed about how we use cookies.

Contact Us

If you have any questions about this Cookies Policy or how we use cookies on Buzz Casino.com or through our Buzz Casino app, our UK-based customer support team is here to help. You can reach us via live chat, available 10:00-22:00 Monday to Friday and 10:00-20:30 at weekends, 364 days a year, or by emailing support@Buzz Casino.com. Enquiries submitted through our contact form receive a response within 24 hours. You can also write to us at Customer Services, Buzz Bingo, Unit 1, Castle Marina Road, Nottingham NG7 1TN.